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Tools for the Solution stage
The Quality Toolbook
> Tool Finder > Starting from the project framework > Tools
for the Solution stage
Identify |
Define | Problem |
Cause | Solution |
Implement | Review |
Follow-up
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This page identifies tools which may be used in the
Solution stage of the
project framework for the following
activities:
- Identifying a number of possible solutions to fix the identified key causes.
- Selection of a subset of possible solutions.
- Identifying feasibility, cost and benefit of selected solutions.
- Examining related processes, to ensure the solution will not adversely affect them.
- Designing experiments to verify selected solutions.
- Testing of final solution, preferably using measures identified in stage 2.
- Identifying a number of possible solutions to fix the identified key causes.
Create new ideas with Brainstorming, or use a
Cause-Effect Diagram to find how to cause desired results.
Break down detail of solutions with a Tree
Diagram or Relationship Diagram.
Use Value Analysis to help find specific solutions.
Show process changes with IDEF0,
Flowchart,
Flow Process Chart,
String Diagram or
Relationship Diagram.
- Selection of a subset of possible solutions.
Use Failure Mode and Effects Analysis (FMEA) to identify how solutions may fail.
Use Voting or
Prioritization Matrix to help select possible solutions.
Use the Force Field Diagram to resolve for-and-against decisions.
- Identifying feasibility, cost and benefit of selected solutions.
Use a Tree Diagram to break down actions.
Use the Process Decision Program Chart (PDPC),
Fault Tree Analysis or a
Decision Tree to identify possible risks, payoffs and contingencies.
Use Tables to organize other information.
- Examining related processes, to ensure the solution will not adversely affect them.
Survey the process owners and users, to check that changes are acceptable.
If appropriate, draw a Flowchart or
IDEF0 diagram.
- Designing experiments to verify selected solutions.
Use Design of Experiments to verify solutions.
Use Brainstorming or
Nominal Group Technique to identify other ways of testing the solution.
Use a Matrix Diagram to compare requirements against implementation details.
- Testing of final solution, preferably using measures identified in stage 2.
Use a Control Chart,
Line Graph,
Histogram, Bar Chart or other previously used tools to show differences from previous measurements.
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