The Psychology of Quality and More

A Toolbook for Quality Improvement and Problem Solving (contents)

Force Field Diagram

The Quality Toolbook > Force Field Diagram

When to use it | How to understand it | Example | How to do it | Practical variations

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The Force Field Diagram is used to weigh up the points for and against a potential action.

• When to use it: Situations when it is useful.
• How to understand it : Details of how it works.
• Examples : Some examples of usage.
• How to do it : Step-by-step instructions on using it.
• Practical variations : Variants and variation.

Notes

Force-Field Diagrams are not a well-known tool, but they are used fairly widely, often appearing in company toolkits, which is a good sign of their practical value. Their use in tandem with Cause-Effect Diagrams is sometimes called CEFFA (for Cause-Effect diagrams with Force-Field Analysis).