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A Toolbook for Quality Improvement and Problem Solving (contents)

Tools for the Implementation stage

The Quality Toolbook > Tool Finder > Starting from the project framework > Tools for the Implementation stage

Identify | Define | Problem | Cause | Solution | Implement | Review | Follow-up

 

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This section identifies tools which may be used in the Implementation stage of the project framework for the following activities:

  1. Obtaining authority to implement the solution./li>
  2. Training people on the changes made.
  3. Changing documentation.
  4. Ensuring that the solution implemented is as planned.
  5. Using measurements (as identified in the Define stage) to identify the real improvements.
  6. Measuring related processes to ensure that they are not adversely affected.

 

  1. Obtaining authority to implement the solution.
  • Use measurements and plans from using tools in previous stages to demonstrate potential benefits of implementing solution.
    1. Training people on the changes made.
  • Use results of using tools in previous stages to demonstrate reasons for change.
    1. Changing documentation.
  • Use the outputs of using tools in project documentation as appropriate.
  • Use a Tree Diagram to break down the structure of document.
    1. Ensuring that the solution implemented is as planned.
  • Track implementation using Gantt Chart.
  • Use a Check Sheet to check off actions completed.
    1. Using measurements (as identified in the Define stage) to identify the real improvements.
  • Measure the process as planned, collecting information with a Check Sheet, Tables or a Survey and showing numerical results in a Control Chart, Line Graph or use a Line Graph, Histogram or the same tool that was used to measure the process in earlier stages.
    1. Measuring related processes to ensure that they are not adversely affected.
  • Use a Survey of process owners and users plus any charts they use to identify changes. Use a Scatter Diagram to identify correlations.
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