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A Framework for Process Improvement: 5. SolutionThe Quality Toolbook > Applications for Tools > Framework for Process Improvement > 5. Solution Identify | Define | Problem | Cause | Solution | Implement | Review | Follow-up
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This is the overall process:
Fig. 1. The overall process
When the key causes are identified and verified, then potential solutions can similarly be identified, narrowed down and checked. The checking should also ensure that, although the solution may fix the key causes, it does not result in other problems outside the immediate problem area, for example in related processes (this is often called sub-optimization). Activities in this stage may include:
In practice, there may be a clear solution to a given cause, which can simplify this stage, although there is sometimes the danger of the 'obvious' obscuring the ideal. Tools that may be used in the Solution stage are described on the Tools for the Solution stage page in the Tool Finder.
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