Welcome

Welcome to the QualityTools site where you will find real and useful tools and articles about quality and quality improvement.

You can access all sections from the navigation bar on the left, or from here:

The Quality Toolbook

I wrote a book called 'A Toolbook for Quality Improvement and Problem Solving' that described many tools in great detail. The book is now out of print, so I have converted the entire 400+ pages in the book to hypertext-linked web pages.

• The Quality Toolbook

Tools of the Trade

I have written a 'Tools of the Trade' column in the IQA journal Quality World since the mid-1990s. The full text of all articles are now available here.

• Quality Tools
  • Tools Index - By date of publication
  • Tools Index - Alphabetic order
  • Tools Index - by usage

The Improvement Encyclopedia

The Encyclopedia is a long set of descriptions of many of the items around quality and improvement. It also acts as a index into the Toolbook.

• The Improvement Encyclopedia

Quality Articles

These are a set of articles that I have written over a number of years. Some have been published in Quality World and others are written just for this website.

• Quality Articles

Enjoy.

Dave Straker